Issue: TuneCore users who try to request an advance through Lyric Financial/Utopia Music will receive an error when trying to initiate the process.
Impact: All TuneCore users will receive an error when trying to request an advance. No users will be able to request an advance through the portal until the issue is resolved.
7:50 AM CT - Issue solved
7:10 AM CT - Issue investigated by Lyric engineering team
7:00 AM CT - Issue first reported
This document will be updated as work on the issue continues and when the issue is resolved.