Issue: TuneCore users who try to request an advance through Lyric Financial/Utopia Music will receive an error when trying to initiate the process.
Impact: All TuneCore users will receive an error when trying to request an advance. No users will be able to request an advance through the portal until the issue is resolved.
Timeline:
7:50 AM CT - Issue solved
7:10 AM CT - Issue investigated by Lyric engineering team
7:00 AM CT - Issue first reported
This document will be updated as work on the issue continues and when the issue is resolved.
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